Patient Advice And Liaison Service (PALS)

Patient Advice And Liaison Service

Name:
Patient Advice And Liaison Service (PALS)
Address:
Gateshead PCT
Phone:
0191 445 6292
Map:
Not available
Available links:
Not available
Last inspection outcome:
Not Applicable
Availability:
Open All Year
Eligibility / referral criteria:
Not all services apply eligibility criteria, for more information, contact direct.
Vacancy notes:
Not available
Service description:
The Patient Advice and Liaison Service (PALS) provides independent, confidential advice and support to patients, relatives or carers about any aspect of their loved one’s care.

The service aims to:

• Advise and support patients, their families, carers and staff;
• Provide information on mental health and learning disability services;
• Signpost to appropriate agencies/organisations;
• Listen to concerns, suggestions or queries
• Help sort our problems quickly on your behalf

The service is available Mon-Fri 9am-5pm.
Daily session times:
Not available
Costs:
Contact provider for details