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Patient Advice & Liaison Service

Independent Advice And Complaints

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Name:
Patient Advice & Liaison Service
Address:
South Tyneside & Wearside Mental Health Nhs Trust,
Cherry Knowle Hospital,
Ryhope,
Sunderland,SR2 0NB
Phone:
0191 4456292
Map:
Map Link
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Email:
pals@ntw.nhs.uk
Website:
http://www.stft.nhs.uk/
Available links:
Not available
Last inspection outcome:
Not Applicable
Availability:
Open All Year
Eligibility / referral criteria:
Not all services apply eligibility criteria, for more information contact directly.
Vacancy notes:
Not available
Service description:
The Patient Advice & Liaison Service (PALS) provides independent, confidential advice and support to patients, relatives or carers about any aspect of their loved one's care in an NHS establishment.

The service aims to :

• Advise and support patients, their families, carers and staff
• Provide information on mental health and learning disability services
• Signpost to appropriate agencies/organisations
• Listen to concerns, suggestions or queries
• Help sort out problems quicky on you behalf

The service is available Mon - Fri 9am - 5pm



Daily session times:
Not available
Costs:
Contact provider for details

Account Details

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