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| Provider Name: | Patient Advice And Liaison Service (PALS) |
| Provider Type: | Patient Advice And Liaison Service |
| Name: | Patient Advice And Liaison Service (PALS) |
| Address: | Gateshead PCT |
| Phone: | 0191 445 6292 |
| Email: | pals@ntw.nhs.uk |
| Website: | www.qegateshead.nhs.uk/pals |
| Last inspection outcome: | Not Applicable |
| Availability: | Open All Year |
| Eligibility / referral criteria: | Not all services apply eligibility criteria, for more information, contact direct. |
| Vacancy notes: | Not available |
| Service description: | The Patient Advice and Liaison Service (PALS) provides independent, confidential advice and support to patients, relatives or carers about any aspect of their loved one’s care.
The service aims to:
• Advise and support patients, their families, carers and staff;
• Provide information on mental health and learning disability services;
• Signpost to appropriate agencies/organisations;
• Listen to concerns, suggestions or queries
• Help sort our problems quickly on your behalf
The service is available Mon-Fri 9am-5pm.
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| Daily session times: | Not available |
| Costs: | Contact provider for details |