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| Provider Name: | Patient Advice & Liaison Service |
| Provider Type: | Independent Advice And Complaints |
| Name: | Patient Advice & Liaison Service |
| Address: | South Tyneside & Wearside Mental Health Nhs Trust,
Cherry Knowle Hospital,
Ryhope,
Sunderland,SR2 0NB
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| Phone: | 0191 4456292 |
| Email: | pals@ntw.nhs.uk |
| Website: | http://www.stft.nhs.uk/ |
| Last inspection outcome: | Not Applicable |
| Availability: | Open All Year |
| Eligibility / referral criteria: | Not all services apply eligibility criteria, for more information contact directly. |
| Vacancy notes: | Not available |
| Service description: | The Patient Advice & Liaison Service (PALS) provides independent, confidential advice and support to patients, relatives or carers about any aspect of their loved one's care in an NHS establishment.
The service aims to :
• Advise and support patients, their families, carers and staff
• Provide information on mental health and learning disability services
• Signpost to appropriate agencies/organisations
• Listen to concerns, suggestions or queries
• Help sort out problems quicky on you behalf
The service is available Mon - Fri 9am - 5pm
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| Daily session times: | Not available |
| Costs: | Contact provider for details |